OUR PHILOSOPHY

Bridging Connections, Enriching Lives

Our core mission is to connect people, businesses, and communities in ways that enhance their lives. We believe that access to quality services is a fundamental right, and we are dedicated to delivering on this promise.

Our Corporate Pacakges

Our Regular Pacakges

Why Choose Us

Choose Genuine Internet for a seamless online experience. Our commitment to reliability, customization, transparent pricing, and exceptional support ensures that you're more than just a customer; you're a valued part of our community. With ethical practices, sustainability, and philanthropy at our core, we're not just connecting people; we're enriching lives and creating a more inclusive, connected, and sustainable world. Join us in the journey of connectivity, empowerment, and impact. Choose Genuine Internet.

Community Engagement

Our engagement extends beyond corporate realms; it encompasses the communities in which we operate. We actively support local initiatives and endeavors, thereby contributing positively to the betterment of society. Our philanthropic activities primarily concentrate on narrowing the digital divide and empowering individuals through education..

Ethical and Sustainable Practices

We are not solely providers of connectivity but also ardent proponents of responsible stewardship. Our dedication to sustainability is evinced through active efforts to reduce our ecological footprint. Ethical considerations take precedence, particularly with regard to data security and privacy..

Exceptional Customer Support

Your contentment is our paramount concern. Our dedicated customer support team stands ready to assist you at every juncture of your association with us. We remain at your disposal, a mere phone call away, prepared to address any inquiries and proffer the requisite support..

Transparent and Equitable Pricing

Transparency in all our dealings is a cornerstone of our philosophy. Our pricing structures are lucid and devoid of concealed fees. We acknowledge the importance of financial prudence and, as such, have strived to facilitate adherence to your budgetary constraints..

Tailored Solutions

We understand that the adage, "one size fits all," is a misnomer. Our unwavering commitment to customization means that our solutions are meticulously tailored to accommodate your unique requirements. Whether you are a household or a corporate entity, we offer packages that are finely attuned to your distinct needs..

Unparalleled Reliability

When you opt for Genuine Services, you are selecting unwavering reliability. We are acutely aware that your connectivity is not merely a convenience but an imperative facet of your daily life. Consequently, we have made substantial investments in a robust infrastructure to ensure uninterrupted connectivity, irrespective of the circumstances..

Your Gateway to Answers

We recognize that well-informed customers make the best choices. That's why we've put together this extensive FAQ section, ensuring that you have the tools to make informed decisions about your internet connection.

How do I choose the right internet plan for my needs?

Selecting the right plan depends on your specific requirements. Factors to consider include the number of devices connected, the type of online activities (streaming, gaming, working from home), and the desired speed. We can assist you in finding the plan that best suits your needs.

What is the installation process for your internet service?

The installation process typically involves setting up a modem and router in your home or business. Our technicians will visit your location to install and configure the equipment. The process may vary depending on the type of service you've chosen.

What is the contract length, and are there any cancellation fees?

Contract lengths may vary, but we offer options for both contract and no-contract plans. If you choose a contract plan and decide to cancel before the term ends, there may be early termination fees. No-contract plans provide more flexibility with no cancellation fees.

Do you offer business internet services?

Yes, we provide business internet services tailored to the unique needs of companies. These services offer higher speeds, priority support, and business-specific features to enhance productivity and connectivity for your organization

What equipment is provided with the internet service, and is there a rental fee?

We provide a modem and, if needed, a router as part of the service package. In some cases, there may be a rental fee associated with the equipment. We can provide more details about your specific plan.